Westwood Lettings

3 Bedroom Terrace, Leek £850.00

Fri, 13 Mar 2026 10:17:25 GMT

*THREE BEDROOMS* *RECENTLY REFURBISHED*

1 Bedroom Studio, Leek £550.00

Tue, 17 Mar 2026 01:40:39 GMT

Recently refurbished studio apartment

3 Bedroom Terrace, Brown Edge £1,250.00

Wed, 25 Mar 2026 02:47:27 GMT

Stunning three bedroom property with parking

2 Bedroom Bungalow, Endon £975.00

Wed, 01 Apr 2026 11:51:25 GMT

Well maintained, bright and spacious two-bedroom bungalow

2 Bedroom Terrace, Leek £695.00

Fri, 17 Apr 2026 03:59:58 GMT

A bright and modern 2 bed terrace on Grove Street, Leek. Two reception rooms, cream gloss kitchen, and stylish bathroom. Built-in storage, low-maintenance garden, and on-street parking. Located close to Leek town centre and local amenities.

Service Comes First

Mon, 04 Nov 2019 12:00:00 GMT

Service comes first

Did you know we have now adopted an automated system that manages the whole pre-tenancy process in one place?

Westwood Lettings, co-owned by sisters Maxine Hughes and Mollie Murray, now uses a system from software platform, Goodlord, whose end-to-end lettings software enables them to manage the whole pre-tenancy process in one place, automating many of the manual tasks of tenancy progression, whilst saving time and money to the benefit of the agent, the landlord and the tenant.

Mollie Murray said: `Renting a property can be a very complicated and time-consuming process. There are application forms, offer letters, referencing forms and contracts that all previously took up time to complete, sign and file.
`With the Goodlord system, the paperwork is all in one place, in a secure online format with an audit trail and total traceability.`

The system works for all the parties involved as it ensures that landlords are compliant with all their legal obligations and it speeds up the process and takes the stress out of moving for tenants and landlords. All parties can access the platform at any time to check as the pre-tenancy process progresses.

Tenants also benefit from help in switching their utilities to get the best deal and Goodlord also work with TV and broadband provider, Sky TV to get a favourable deal for their clients.

Maxine Hughes added: `We`ve already seen a difference in the amount of time it takes to complete a letting. This frees up more of our time to spend on our service, for example taking more time to show a tenant around a property.
`We can also help tenants and landlords with the process if they are not so tech-savvy. However, we both believe embracing new technology is going to be the key for agencies going forward. Landlords, in particular, also tend to look for more digital solutions as part of the experience that`s offered by letting agents perhaps because it provides far more efficiency and many of us use technology in all areas of our lives.`

Agency mindful of tenant safety as market reopens

Fri, 29 May 2020 11:59:59 GMT

Leek based lettings agency Westwood Lettings have welcomed the Government`s decision to reopen the lettings market whilst being acutely aware of the safety of their existing and prospective tenants.

Lettings agents were amongst one of the first businesses to reopen following the Prime Minister`s announcement on the easing of Covid-19 lockdown and social distancing restrictions.

Housing secretary Robert Jenrick estimates that around 450,000 buyers and renters have been unable to progress their plans due to lockdown restrictions. However, since Wednesday 13 May members of the public have been able to visit sales and letting agencies, view properties for sale or rent and move home.

Agents are also allowed to visit any rental property to get them ready for sale by undertaking appraisals, valuations, and photography.

Maxine Hughes, pictured, from Westwood Lettings said: `Safety is paramount to us so our office will continue to remain closed to protect our staff and customers, but enquiries, viewings and essential maintenance are still being responded to.

`We are fortunate to use some of the best property technology or ‘proptech` in the industry, including video walkthroughs and virtual viewings, a digital signing platform and cloud based technology, enabling us to continue operating from home. However, there is always a human element involved when it comes to letting a property. Meeting a prospective tenant is vital and we are pleased we are now able to consider new tenants whilst observing the two metres social distancing and hygiene protocols.`

Inventories

Tue, 15 Dec 2020 12:00:00 GMT

If you`ve ever been a tenant, or you`re a landlord (or potential one), then you will have heard of the inventory.

Yes, some of you may groan, puff your cheeks out and roll your eyes, but the ‘i`-word is very important for everyone concerned when a property is let, and here`s why ...

I`m moving into/letting out an unfurnished property – I don`t need one!

Oh yes you do. There may not be any furniture in there, but there should be floor coverings at least, some light fittings, and maybe some built in appliances. But whatever is or isn`t in there, would you – as a tenant – relish the thought of the landlord charging you for a pair of curtains you took with you when you left? … (which you didn`t because there weren`t any).

And as a landlord, would you – when the tenant has left – be ok about having to replace a cigarette burned carpet that was fine when you let the property, but which they say was there when they moved in? … (which certainly wasn`t!).

Get it documented!

In days gone by, the inventory was little more than a hand-written list of what the property contained, and it was short and sweet. But times have changed and things have moved on. Now, along with a detailed description there is often a comprehensive collection of photographs showing everything from the view of the front of the property, through the front door and right through every room and out of the back door, including all outside spaces.

Nowadays, even this has been taken a step further to the ‘video` inventory … a visual tour through the property which clearly shows not only the contents, but their condition.

No argument. No dispute.

A must for both sides.

The inventory will be available to see at the start of the tenancy and is a bang-up-to-date record for both landlords and tenants to use. For example:

Tenants – you`ll be able to see that the weeds by the back door were there when you moved in, so you really can`t be charged for their removal.

You`ll be able to see not only what is there, but what condition it`s in.

Landlords – When you see that the bathroom wall mirror has disappeared, you can clearly show that it was there at the start of the tenancy.

You`ll also be able to prove the level of cleanliness throughout the property, something often disputed when tenants move out.

The legal stuff

Never lose sight of why the deposit has been taken. If there are dilapidations and/or missing items at the end of the tenancy there can be major upsets and lots of time wasted trying to sort things out and agreeing what amount is to be deducted. It can all get rather messy.

Both landlord and tenant must sign off the inventory/condition record at the beginning and end of the tenancy, so make sure you`re both happy with it.

So there you have it.

Inventories are a must for everyone concerned; they smooth the way for (hopefully) argument-free tenancies, with both sides knowing where they stand and what`s expected … so make them work for you!

Why We Love Leek

Fri, 08 Jan 2021 12:00:00 GMT

Why we love Leek

Known as the Queen of the Moorlands, Leek is brimming with charm, character and community spirit. This small market town that we call home has much to offer both its residents and visitors which is why we believe it makes such a great place to live. Here`s why we at Westwood Lettings love Leek:

1. A whole lot of history
During the Industrial Revolution Leek became known for its booming textile industry, in particular the production of silk. Textile designer and founder of the British Arts and Crafts Movement, William Morris, studied dyeing with Thomas Wardle, owner of the town`s dyeworks, and Leek produced the silk for his textile design company. James Brindley, the 18th Century canal engineer, also lived in Leek and built his water-powered corn mill which still remains as the Brindley Water Mill and Museum on Mill Street.

2. Beautiful buildings
If you look out across Leek from the surrounding moors you`ll see the lasting remains of the town`s industrial heritage with its distinctive red-brick mill buildings, rows of terraced streets and the copper dome of the Nicholson Institute jutting out above the rooftops. Many of Leek`s buildings were designed by Sugden & Son architects whose work included the Nicholson Institute, now the town`s library, and our very own Sugden House, the former cottage hospital built in memory of silk manufacturer James Allsop.

3. Never too far from a country walk
Being situated on the edge of the Peak District means that there is no shortage of picturesque countryside around Leek. As Rudyard Lake, The Roaches and the Manifold Track are not too far out of town there is no excuse not to get out in the fresh air.

4. Markets, Markets, Markets
Leek has held a market charter for more than 800 years and with a weekly Wednesday market, Saturday antiques market and seasonal twilight markets, it well and truly maintains its reputation as a market town. The `undercover market` held in the Victorian Butter Market is also open on Wednesdays, Fridays and Saturdays.

5. Totally Locally
On the first Sunday of every month the town`s community spirit comes to the fore as it becomes a hive of activity with artisan food, art and craft stalls lining Derby Street. With live music playing and many of Leek`s independent shops and cafés opening for the occasion there is always a lively and vibrant atmosphere.

6. The independents
From the Market Place to Getliffes Yard, Bath Street, Stanley Street, Sheepmarket and St Edward Street, Leek is home to a wealth of independent retailers selling handmade chocolates, artisan bread, clothing, homeware and gifts which makes a mooch around town a thoroughly enjoyable experience.

7. It`s all about the coffee
There are too many to mention but there is always an excuse to eat cake when Leek has such an abundance of cafés, coffee shops and tearooms to please even the most ardent of tea and coffee lovers.

8. Antiques

If your tastes in furniture are more traditional than flatpack then Leek is the place to go. Having its own antiques quarter located in St Edward Street and Broad Street means there is always something for everyone.

9. The schools

Leek is one of just a few towns in the country to have a three-tier school system. With numerous primary schools, two middle schools and two high schools, the education system within the town offers plenty of options.

10. Location, location

Although Leek is nestled in the Staffordshire Moorlands it also has excellent road networks to other local towns and cities. With Stoke-on-Trent just over 10 miles away and Manchester and Derby around 30 miles away, commuting is a realistic prospect along with access to larger retailers. There are also direct roads to Ashbourne, Buxton and Macclesfield.

11. It has a gold post box

Derby Street`s post box was painted gold in 2012 in honour of Dr Anna Watkins, who grew up in the town, after she won a gold medal in the London Olympics rowing in the double sculls with partner Katherine Grainger.

12. The lion

Many a photo has been taken on a night out around town with The Lion, situated at the entrance to the car park of Staffordshire Moorlands District Council`s offices, but did you know it was actually commissioned for Alton Towers and was previously situated in Brough Park?

13. The Monument

The Nicholson War Memorial was commissioned by local manufacturer Sir Arthur Nicholson and his wife, Lady Marianne, after their son, Lieutenant Basil Lee Nicholson, was killed at Ypres in 1915. Situated at the bottom of the high street, it is now used to mark Remembrance Sunday and other key anniversaries.

Rental Checklist

Tue, 02 Feb 2021 12:00:00 GMT

Rental checklist
You`ve seen the property you want to rent, so what happens now? For those new to the lettings market, with paperwork to complete and money to pay renting a home may seem like a daunting prospect. Seasoned renters will be familiar with what`s involved, but for those that aren`t, at Westwood Lettings we have compiled a handy checklist of what you`ll need to complete your tenancy:

• ID and proof of current address – you`ll need to provide at least one form of identification, either a passport or driving licence, and a utility bill or bank statement no more than three months old addressed to you at your current residence.

• Proof of income - payslips from your employment dating back three months will need to be supplied or proof of funds or pension. But what happens if you are not in employment? `Not being in full or part-time employment does not automatically mean that a prospective tenant cannot rent a property,` says Westwood Lettings agent Maxine Hughes. `In some cases, we can proceed with a six-month tenancy if they can provide six months` rent upfront or a named guarantor.` (See below)

• Guarantor – this can be anyone who is willing to vouch that you can pay your rent as long as they pass an affordability check. `They will be the person responsible for any rent arrears if you default on payments or the cost of any damage caused to the property,` Maxine explains.

• Employer reference – an email will be sent to your employer asking for a reference to confirm your employment status, length of contract and annual salary.

• Previous landlord reference- a letter or email supplied by your current landlord or agent to say that you are a suitable tenant and pay your rent on time. When someone is a first-time renter perhaps living with parents or family this requirement may not apply.

• Deposit – From June 1 this year the maximum deposit a landlord can expect a new tenant to pay is equivalent to five weeks` rent. `This will be kept in a protected tenancy deposit scheme account, we use the DPS, for the duration of the tenancy,` says Maxine. `This is basically to cover the cost of any rent arrears or damages that occur during the tenancy. It will be returned either in full or minus any agreed deductions once the check-out inspection has been completed.

• One month`s rent up front – the monthly rental payment agreed with the landlord.

• Sign the tenancy agreement – both the tenant and the landlord need to sign the tenancy agreement so that both parties are contractually obliged to carry out their responsibilities and enjoy the rights outlined in the agreement.

To see a list of all our current properties available to rent, visit westwoodlettings.co.uk.

Energy Performance Certificate

Fri, 21 May 2021 12:00:00 GMT

Energy Performance Certificates (EPC) – What grade are you?

Whether you`re a landlord or a tenant, or you`re thinking about becoming either, then you need to know a little about Energy Performance Certificates. Yes, their title is a bit of a mouthful, so for ease - let`s call them EPCs.

History

EPCs became compulsory back in 2008 and formed part of the Home Information Packs (HIPs) put together whenever a property was sold. At first, EPCs were only needed for larger houses (4 or more bedrooms) but are now needed for smaller properties and there must be one in force whenever a property is built, sold or rented out.

HIPs fizzled out in 2010, but the requirement for an EPC stayed the same.

On 1 April 2018 there was a change in the law. The purpose was to encourage landlords and property owners to improve the energy efficiency of their properties. This meant that poorly performing properties which fell into the lowest two bands (F and G) could not be rented out.

There are some exceptions to this which include places of worship, temporary and listed buildings. There is more information on exempt buildings here .

What is an EPC?

The EPC is a four page document which outlines how energy efficient a property is. An inspector will spend a short time at the property, usually around an hour or so, depending on its size, and will give the property a grade between A and G. Information is included as to the measures that have been taken to improve efficiency such as the presence of a modern boiler, LED lighting, insulation and double glazing.

Also included is information about the property`s energy use, typical energy costs and some recommendations about how to reduce energy use and save money.

A colour coded chart is included (similar to those found on large electrical appliances) which gives an immediate idea as to where the property is on the A – G scale.

Few properties attain the highest grades (A & B) as these require extensive energy saving measures to have been undertaken such a solar photovoltaic panels/solar water heating.

An EPC is valid for 10 years and we`ll gladly arrange this on your behalf.

I`m a landlord. What do I need to do?

If you`re about to buy a property that you`re going to rent out, it should be sold to you with an EPC already in place (unless you`re buying a property on the exempt list).

You may wish to update the property, say, by installing double glazing or a more efficient boiler, but there is no requirement for you to get a new EPC unless you want to or it`s about to expire. If you carry out improvements and believe the property will now be in a higher category, it may be in your interest to have a new EPC to reflect the higher rating.

If you already rent out, then you MUST have an EPC in place. You can be fined for not having one.
You can not commence a new tenancy agreement unless the property has a rating between A and E, and the tenant must be able to examine the certificate before signing up and should also be given a copy. Any advertising for the property must contain its energy efficiency rating.

I`m a tenant. What do I need to do?
If you`re looking for a rental property you can look online to see that there`s an EPC in place and what rating it has. Go to www.gov.uk/epc . The rating should be available in any information you are given about the property by the agent or landlord and you should also be given a copy of the EPC when you sign your tenancy agreement.

If you`re already renting, check your paperwork to see if there`s a copy of the EPC with it, especially if you`ve been in the property for a while and can`t remember the details. If there isn`t a copy, or there is a copy and it`s expired, contact your landlord or agent.

What else do I need to know?

EPCs are generally seen as a useful tool for both parties. The ratings are based on standard assumptions about the property and do not reflect how energy is used by each individual.
For the tenant, simply installing a few LED bulbs and turning the thermostat down by a degree or two will help with yearly costs. Your landlord may even help with supplying the bulbs!
For the landlord, the EPC gives useful guidance about improving things, for example upgrading the loft insulation or replacing an ageing boiler. And don`t forget that a better rating will help with the marketing of your property.

Lots of information is available online, so if you`ve mislaid your certificate or think you need a new one, check out your property now!

Jump to it! It`s time to spring clean

Mon, 31 May 2021 12:00:00 GMT

Jump to it! It`s time to Spring clean!

Yes, spring is upon us once again and the last thing most people think about is doing spring cleaning! Whilst you may have already puffed your cheeks out and let out a huge sigh, don`t go away … we`re not about to give you a strict rundown or lengthy list of what needs cleaning in your rental property or that you need to glove-up and get stuck in.

Why now?

Around this time of year we see the mornings are lighter a little earlier and the days are starting to get longer. We`ve been holed up inside for more hours than usual over the last two or three months and things like cleaning windows and skirtings, and wiping down the front door have probably never entered your mind.

We`re not saying you have to set about cleaning everything to within an inch of its life, but having a good tidy up and taking a close look at a few things that tend to get ignored will help keep your property in tip-top condition, keep it looking and smelling good, is bound to go down well at inspection time, and won`t take hours and hours to do.

Have a rough plan

Whilst having a cleaning plan may sound a bit OTT, just setting out in your mind where you`re going to start can be a great help. If you`re all on one level in a flat or bungalow, then consider starting at the front door and working your way through. If you`re in a house and have more than one level to do, then consider starting at the top and working your way down.

First impressions last, so make sure the front door is clean on both sides, and also the frame. Do a room at a time and focus on the jobs you rarely do, like wiping the skirting down, cleaning inside windows, washing curtains. Don`t be a slave to it all though. Maybe do a room a day … cleaning mirrors, getting any cobwebs out of corners, and sorting out clutter that needs to go either to a charity shop or in the bin.

Some people like to blast their way through it all and get it all done in one or two days. That`s great if you have the time to commit to that, and the energy! Working your way through it steadily a bit at a time will also reap rewards. But do have a rough plan first about when and how you`re going to do your spring cleaning, it`ll be worth it.

A few Dos and Don`ts

DO pay particular attention to the bathroom and kitchen tiles. They can make a real impression. Dirty tiles and grout stand out a mile and show neglect, whilst clean tiles can lift a room.

DO ensure sinks, showers, baths and toilets get a good clean so that there is no odour. Plug-holes can get a bit grotty so give them a good clean and follow with a disinfectant. Clean away any limescale if you`re in a hard water area.

DO tidy out the kitchen cupboards and wipe them out. They tend to get cluttered, especially food cupboards, so get rid of any out-of-date items and remove any ‘rings` left by metal tins.

DO pay attention to outside spaces. Whether you have a garden or just a small yard, ensure it`s free from litter and weeds. Bins need to be washed out and given a wipe down too.

DON`T go mad with bleach! Whilst it`s amazing at cleaning surfaces, floors and sanitary-ware, it can also damage laminate worktops and other surfaces if used neat. Use sparingly and diluted.

DON`T try to hide stains that won`t come out or use chemicals to remove them. Come clean (ahem … no pun intended) with your landlord/agent. Accidents happen and they may know how to deal with it or will contact someone to sort it out. Honesty is the best policy.

DON`T risk damaging yourself or your clothing! Sounds like common sense, but you`d be amazed how many people don`t wear rubber gloves and older clothes when doing the muckier jobs. Sore hands and bleach splashed garments don`t go down well and will make you reluctant next time.

So that`s about it. Your property doesn`t have to look like a show home from a glossy magazine, it just needs to be cared for. Spring cleaning needn`t be your worst nightmare. It can be quite therapeutic … it`s said that it reduces stress and that managing your personal space allows you to enjoy a tidier and more organised environment. You`ll feel better, have more space and your home will look its best. And at inspection time there shouldn`t be that much to do, making your landlord happy and of the opinion that you respect the property and enjoy living there.

So come on! Jump to it … it`s time to spring clean!

Don`t let repairs stress you out!

Sun, 10 Oct 2021 12:00:00 GMT

Don`t let repairs stress you out!

Stuff breaks. It happens. And items in rental properties get damaged, stained or just simply wear out from time to time just like any others. But what you shouldn`t do, whether you`re a tenant or a landlord (or agent) is panic! Repairs and replacements can be quickly sorted out if you have a system in place, and as long as both sides understand how the system works, then there shouldn`t be anything to worry about.

If you`re a tenant, here a few things to think about.

First of all, if something happens, don`t try to hide it, your landlord will probably discover it sooner or later. Whatever it is, report it! Even if you`re not sure whether you need to report it or not … report it anyway! If you can think back to when you moved in, you will recall seeing an inventory (either photographic or video), so refer to it if you need to. You`ll be able to see if something was broken/marked/damaged when you moved in and will be able to make a comparison.

Things that ALWAYS need reporting to the landlord immediately are:

Boiler and heating breakdowns
Flood/escape of water
Smell of gas or gas appliance not working properly/ carbon monoxide alarm activation
Electrical problems of any nature
Security problems, such as broken door/window locks
Fire
Structural problems (such as a large crack appearing, plaster collapse)
Criminal damage

It`s impossible to draw up a list of other, less serious things that you need to report, but suffice to say that if the damage or required repair wasn`t there when you moved in, then chances are you`ll need to report it. Here are a few examples:

Red wine, curry or other stain on a carpet that is difficult to remove
Cracked or broken window or glass door panel, or crack/chip to sanitary ware
Burnt work surface
Toilet not flushing/recharging
Kitchen/bathroom taps leaking/dripping
Broken/damaged/blocked guttering

This list is not exhaustive of course, and you can probably think of many more mishaps and incidents that could happen in the home or outdoor space, some by pure accident, some not. However they occurred - come clean and tell someone! It`s the best way.

We know a landlord who went to do an inspection one day and it was notably cold in the house. Here`s what happened when he challenged the tenant…

Landlord: It`s really cold in here, is it always this cold?
Tenant: Oh ... err … hang on a sec.
(Tenant disappears into integral garage and reappears a few seconds later.)
Tenant: That`s better, it`ll warm up now.
Landlord: Where did you go?
Tenant: It`s just the boiler, it keeps dropping its pressure and switches itself off. I know what to do though, so it`s no problem … only takes me a few seconds.
Landlord: If it`s dropping its pressure then there must be a water leak somewhere.
Tenant: Nah, it just needs me to turn the knob and the pressure goes up again, then it`ll switch on.
Landlord: No, there`s water being lost out of the system. How long has it been like this?
Tenant: Errrr, not sure, about three months.
Landlord: Three months! Why didn`t you tell me? I`d have called the plumber in!
Tenant: It`s no trouble, honestly, I know what to do and it only takes a few seconds. I don`t mind … really.
Landlord: I`ll get the plumber in straight away.

Outcome? The system had developed a leak under the utility room floor. Water had been seeping out for over three months and had caused far more damage than would have been expected if the problem had been reported straight away.

So, if your young daughter pulls some wallpaper off, the boiler is temperamental, you`ve broken a bathroom tile, you moved a wardrobe and it fell over and took a chunk out of the plaster, you changed a lightbulb and dropped the glass lampshade, your car leaked oil all over the drive, your son jammed a whole toilet roll down the loo causing a blockage, or any one of a million other possible things that can happen … report it! You`re giving yourself and the landlord chance to sort it out together. Don`t forget, when you come to leave the property it must be clean and in the same condition as you found it, apart from ‘wear and tear`. This means that, for example, a carpet may look flatter and more worn through use, but it must still be clean.

Keep a good dialogue going with your landlord or agent and be clear on the reporting process. Together, we`ll keep things ship-shape. Here at Westwood Lettings we have an online form you can fill in, but you can also ring us if it`s urgent, or email or send a text. As long as we know!

Landlords. It`s the same for you, especially if you`re new to it all. Here are a few things to think about.

If you`re notified of a breakdown or damage, don`t panic! If you`re self-managing a property then you should have a team in place who you can contact. At the very least you`ll need a Gas Safe engineer, an electrician and a joiner/handyman. If your property is managed for you, then your agent will have all these services (and more) available at the end of a phone.

It`s always best to try and work something out with the tenant if the repair needed is as a result of something they`ve done themselves (or another occupant) and isn`t a boiler breakdown, broken gutter or similar. Accidents happen and it may be worth going fifty-fifty on cleaning a vindaloo stain out of a carpet, for example, if it means keeping a very good long-term on-time-rent-paying tenant who keeps the place spotless!

If you`re using a management service/agent, then they`ll do the negotiating for you and get all the facts together so that a decision can be made on how to get things rectified.

Criminal or wilful damage, lack of hygiene practices or total neglect is a different matter and must be dealt with swiftly and firmly. With regular inspections, such situations can be spotted in their infancy.

Looking after a rental property is a joint venture. Both tenant and landlord have a responsibility to each other, and working with each other from the start means that no-one gets stressed out by repairs!

Enya makes the right move to ambitious property agency

Tue, 19 Oct 2021 12:00:00 GMT

Leek based lettings agency, Westwood Lettings has added a new member to the team as it pushes to expand following its busiest ever period in a frenzied property market fuelled by high demand and a shortage of quality rental properties.

Enya Davie-Wood (pictured) has joined the agency bringing a wealth of experience from her previous roles in retail management and property lettings.

The former Westwood College Leek student became a mum in 2020 and was looking for a job where she could utilise her experience whilst knowing that she could have the flexibility to be there for her one-year-old son and 13-year-old stepson.

Enya said:` I have been in my new job for about a month, but I knew straight away that I had made the right decision.
`I thrive on being busy and helping people make, what to them is, a very important decision. Maxine and I get on well and she is very accommodating to my situation. I`m determined to give 100 percent to Westwood Lettings but it`s great to know I have the flexibility to fit in with my family life.`

Hughes added: `I`m really fortunate to have found Enya when I did. The summer months have been incredibly testing and busy with a waiting list of tenants, and properties being snapped up as soon as they became available.
`Enya has a great attitude and I have already had some superb customer feedback from both landlords and tenants. If Westwood Lettings is to grow, we need the right team in place and Enya fits the bill in terms of ability, personality and ambition.`
`Enya will be kept busy in the coming months as the agency seek more landlords and quality properties to rent.

`I`ve got some exciting plans for Westwood Lettings and being able to fully trust Enya to get on with the lettings will allow me a little more time to plan and develop the business.`

Can I Have A Pet Please?

Mon, 08 Nov 2021 12:00:00 GMT

Can I have a pet please?

This little question is one that`s often in the mind of tenants, but is sometimes considered as one of those questions that a landlord just doesn`t want to hear! What`s that all about?

Here we look at some of the things that both tenants and landlords should think about when the whole subject of PETS comes up.

I`m a tenant and I would really very much like to have a pet!
First up, before you ask your landlord or agent, think back to when you viewed the property. You may have been advised that it`s a ‘no pets` tenancy or it may have been that pets are allowed with permission.

Can`t remember? No problem … look at your tenancy agreement.
Your tenancy agreement will make it perfectly clear whether pets are allowed or not and there may even be a separate ‘pet clause` that outlines any extra conditions that you have to meet, so read through it and check first.

If pets are allowed, great! But don`t buy your fluffy, scaly or feathery friend just yet! If you need permission then this is usually needed ‘in writing` first. Send a short request to your landlord or agent outlining a few details of the pet you`re thinking about and wait for the reply. It can usually be by email if that`s more convenient. They will then have to consider if any problems may arise. For example, if you`re in a flat and also go to work, then they may think that having a dog could turn out to be unsuitable due to the poor access to outdoor spaces and the disturbance to others by a barking dog whilst you`re not at home. They may be fine however if you`re thinking of having some tropical fish or a hamster. Every landlord will be different, so do check.

Whatever the result of your request, keep a record of it. Talking is always good and there may be a bit of room for manoeuvre if the answer is not what you expected, so have a chat with the landlord or agent to confirm whether there is any. Please don`t get upset if the answer is still no. Here`s why.

When tenancies end, a sum will be taken from your deposit if any damage has been caused by your pet (or you!), the most common one being for the cleaning of carpets, so, unless you have the carpets professionally cleaned when you move out, you may find that this happens to you. Cat and dog hairs get deep into carpet pile no matter how clean you are. Also, cats naturally scratch walls and pluck carpets … and have you got a good spot for the litter tray?

Thinking of a fish tank? Fish-keeping is a lovely hobby, but bear in mind that the larger tanks are often heavy and can leave marks on the floor. Don`t forget about possible leaks and spillages too, especially or wooden/laminate floors.

Landlords have enough to do at the end of a tenancy and if their property has been damaged by a pet, it won`t go down well. So whether you`re thinking of a poodle or persian, gecko or goldfish, canary or cockatoo, please give some thought about any damage that could happen and which you would be liable to correct or pay for.

Help! I`m a landlord and the tenant wants a pet!

First of all, don`t panic. Did you include a pets clause in your tenancy agreement? If so, remind yourself of the details before giving a resounding ‘no`. What pet do they want? Is the pet suitable for the property, outdoor space and proximity to neighbours? It will be ultimately down to you to give a decision, and also to be a little bit flexible if it`s just a goldfish in a bowl or a canary in a small cage for the tenant`s six-year-old. Follow your gut instincts as you`ll know whether it feels right or not. There`s nothing wrong with giving a polite but firm ‘no`, but be prepared for a conversation to take place so that all angles have been covered. At the end of the day, it`s your property and what you say goes. Do keep a record of the request and outcome. If your tenancy agreement doesn`t include a pet clause, then it could be a good idea to include one, so get advice from your agent or online.

There`s no doubt in anyone`s mind that a pet certainly turns a house in to a home! They provide brilliant company and the house feels empty without one. But there`s always a chance that damage can be caused (either directly or accidentally) and disputes arise which can be unpleasant for all concerned.

Talk about it, give it some serious thought, and before freaking out the landlord by asking if you can have a Boa Constrictor, ask yourself one question … would a budgie be better instead?!!!

Don`t risk having a Christmas catastrophe!

Fri, 03 Dec 2021 12:00:00 GMT

Don`t risk having a Christmas catastrophe!

We need to have a quick talk about Christmas.

I know, I know ... the word ‘catastrophe` sounds a bit over the top, but it`s a sad fact that people do have them at this time of year, just when things should be relaxed and happy.
So, what shall we talk about?
Well, we could reel off a huge list of possible disasters, but that would just be silly; we can`t prepare for every single event that may or may not happen, but we can look at three things that our experts see popping up year after year.

First … Christmas lights
Do you want to put Christmas lights up outside this year? Or a beautifully lit Christmas tree? Maybe a huge inflatable Santa?
Outside lights look lovely, but where are they going to plug in? Will the cables be safe outdoors?
Have you asked the landlord?
Make sure you`ve considered the following:
• Before you do anything, check with the landlord (or agent), just to be sure
• Ensure there`s a properly installed exterior power-point
• Don`t trap cables in windows or doors to bring plugs inside the peoperty
• Check any trailing cables aren`t a trip hazard

If outdoor lights aren`t your thing, then what about indoor lights? Who can resists a colourful tree and flashing lights around the windows, especially in the children`s rooms?
If you have the newer LED type of Christmas lights, then these tend to stay cool, but the older type can get very hot.
Have a think about the following:
• Older lights may need ditching if they get hot or the wiring is looking past its best
• Don`t overload plug sockets with plug-bars and adaptors
• Don`t have wires trailing along the floor
• Make sure they`re all switched off when you go to bed

Second up ... candles and tea-lights
Candles are lovely at this time of year. You may just like the glow or the aroma, or maybe you light one to remember a loved one. Perhaps you`ve received an amazing pillar candle as a gift, or some wonderfully scented tea-lights, but this time of year is when we hear of tragic fires as a result of a poorly placed candle or tea-light. It just isn`t worth the risk, so here`s our advice:
• Always place on a heat resistant surface, like a coaster, even if already in a votive or similar holder
• Never leave a candle or tea-light lit when leaving the room for more than a couple of minutes. Always extinguish first.
• Always leave plenty of room above the flame … remember that heat rises and anything above will get hotter and hotter.
• If there are youngsters in the house, place your candle or tea-light well out of reach. Children find the sight of a flame mesmerising.

Finally … security
It`s at this time of year that you`ve probably got a lot of extra stuff in your house in the form of all those gorgeous presents you`ve bought for friends and family, or there`s a pile of gifts slowly mounting up that have bought for you. It would be a tragedy if they were all stolen, and you may think it`s never going to happen, but it does and it`s usually because of small oversights and being just too busy with Christmas jobs to ensure everything is safe.
• Check that all doors and windows close and lock securely. Tell the landlord if anything isn`t right.
• It may sound obvious, but don`t leave anything on display. Anywhere!
• Consider not putting presents under the tree until Christmas Eve. If you have an intruder it`s the first place they`ll head for.
• Close curtains as soon as it`s dusk.
• If you`re making larger purchases (computer gaming, jewellery etc), or may receive these items, consider taking a look at Christmas present insurance.
• Spread gifts around the property rather than keeping all in one place.
• If you`re working over Christmas, then leave a couple of room lights on whilst you`re out. It`s ‘rich-pickings` time for burglars and an empty looking property can be an easy target.

We can`t cover every eventuality, but between us we can all do little things to make sure our homes, our properties and our belongings stay safe and secure.
Christmas should be wonderful for everyone, but things like a fire or theft can really ruin the whole of the festive season and cause huge upset and pain. So don`t overlook the little things, be wise, follow our tips, and have a very Happy Christmas!

Energy Performance Certificates (EPCs) and the mysterious case of the fake news!

Wed, 09 Feb 2022 12:00:00 GMT

Energy Performance Certificates (EPCs) and the mysterious case of the fake news!

It`s very rare that we need to get tapping on the keyboard about fake news, but we felt that we needed to make mention of a rumour that`s doing the rounds which may cause some landlords to have a little panic and might even cause tenants to prick their ears up.

So what`s all the hoo-haa about? Landlords and tenants – listen up!

For some reason there`s some information flying about out there somewhere that states that landlords in England and Wales must up their game as regards their EPCs by the end of 2025 and get them all to at least a Band C.

This is not true.

Phew! Thank goodness for that!

Well, not yet anyway. But, in some ways, we can see how the seed has been sown and has then been blown a bit out of proportion.
At the time of writing (February 2022), the minimum requirement for EPCs is a grading of Band E. Nothing to panic about there then. But – the rumblings are, that starting from the last day of 2025 (we don`t know why they didn`t just say 1st Jan 2026!), newly rented properties will need to be Band C or above! AND … existing tenancies would need to comply by 2028. Now, 31st December 2025 may sound like a long way off, but it`s less than four years.

So where did all this come from?
Look online and you won`t find any legislation on this. That`s because none has been passed by Parliament yet.

However, there is a bill that`s being put forward called the ‘Minimum Energy performance of Buildings (No.2) Bill`. This is where the rumours about the Band C started. Make no mistake, it is not yet law. It has not yet been passed, and it still has quite a journey to do before it does. It may not pass! Who knows?

So now you can see why and how the rumours have started, and ok, maybe we were being a bit dramatic calling it fake news, but that`s what it is at the moment. Once it`s been passed, then it becomes news and we`ll be here to tell you about it.

I`m a landlord – do I need to do anything?

We would simply suggest that you look at your current EPCs as they will give you a brief outline as to what measures you can take to improve your banding. You may already have a long-term plan to do improvements anyway, but if you haven`t it would be wise to quickly assess if you need to do anything if the bill does pass.

There`s plenty of time, so ‘forewarned is forearmed` as they say.

Here are a few ideas:

• A quick and easy one is to make sure as many light fittings as possible have LED bulbs in them, or at least energy saving ones.

• Check loft insulation is bang up to date as regards depth.

• For bigger jobs, or if you have very old properties that are hard to update, check to see if there are any grants or incentives that you can access, especially for the replacement of older boilers or single glazing.

I`m a tenant – do I need to do anything?

You should have a copy of the EPC for your home so it would be a good idea to have a quick look. It should be at least a Band E. The EPC is not your responsibility, but you may want to ask the landlord if any major works will be needed if the bill is passed. If you anticipate still living there when work needs to be done, you`ll need to have good communication and cooperation if large jobs like windows or heating systems need upgrading. It`s also in your interest to have an energy efficient home to help keep those pesky bills down.

Don`t forget, that as with any law, there are often exemptions, and the government will be wary about bringing in very strict rules that mean the removal of properties from the rental market.

The main thing we wanted to say here is ‘don`t panic` if you hear that ‘it`s law`. It isn`t law, not yet anyway. If it passes, time will be given for updates to be made.

Panic may abound elsewhere, but don`t be taken in by reporting that says you need to take urgent action right NOW. You can rest assured – we`ll let you know when things need to change!

Credit: Property investment project.

A sooty problem for candle lovers

Wed, 04 May 2022 12:00:00 GMT

A sooty problem for candle lovers

We need to talk about soot.

`Soot??? You must be having a laugh ... I have gas central heating not an open fire!`

Don`t worry, we`re not talking about having a chimney sweep in, and were not talking about open fires in particular. We`re talking about candles.

Candles and t-lights have become very popular over the last twenty years or so. Before that, you only really ever used to see them in Church, or in a box under the sink for when there was a power cut. But nowadays people have them as decorative items, or burn them every day for the scent or the relaxing glow they give off. They make great presents and they`re very attractive.

But they can also be a bit of a pain, and here`s why.

If you`re a candle lover, then you`ve probably spotted that sometimes the flame from your candle is giving off a darkish smoke. It may only be intermittent, but it`s definitely there. That dark appearance is caused by soot; tiny black particles that are the result of incomplete combustion.

So what does that mean?

Well, we`ll explain that in a moment, but it`s important to know that these miniscule black particles are carried upwards and stick to anything they come in to contact with. It can be the ceiling, walls, in fact anything really.

Without getting too scientific (and causing you to fall asleep), combustion needs oxygen, a fuel, and a heat source. The wax in the candle is the fuel and it contains carbon. Oxygen is readily available in the air around us, and you provide the heat source when you light the wick and start a flame burning. The wick continues to carry the fuel throughout the process. These elements are needed constantly and consistently in order for the candle to burn properly.
And thereby lies the problem. If the flame doesn`t burn consistently with a good steady flow of oxygen, then soot (unburned carbon) is produced and is carried up in to the air.

How can this be overcome?

Well, it`s a bit of a balancing act. If your candle is in a draught then it will get bursts of oxygen and the flame will flicker as it burns with differing amounts. This is when you`ll see the dark smoke being given off.

OK then, let`s put the candle in a tall glass cylinder, then it won`t flicker. It seems like a good idea, but then the opposite happens … the oxygen inside the container is all used up and only a bit is drawn in at the top. We get the inconsistent burning again and you`ll see soot being deposited on the inside of the cylinder and elsewhere.

The solution is to get air in at the bottom, so your candle needs to be contained in a votive or cylinder that has holes at the base so that air is drawn in constantly.

Now, we`re not saying there is anything wrong with all those candles that are in large jars and have lids (you know the ones). They`ll smell divine and give off that lovely glow, but you may have to keep an eye open for sooty marks on the inside of the container and on the walls, ceiling and nearby objects, especially as it burns down. And keeping the wick trimmed to around a quarter of an inch will also help things.

So what`s the bottom line?

Tenancy agreements tend not to have a standard ‘candle clause` in them, so do thoroughly read yours through, just in case. Ask your agent or landlord if you`re not sure about regularly burning candles.

The thing is, that if an inspection takes place and sooty marks are seen on ceilings, walls and other surfaces, then you may be asked to clean them off or could even face a bill for someone to clean the areas professionally.

Soot isn`t easy to clean. It clings to surfaces and can be stubborn to remove, often smearing when you try to vacuum or wipe it off.
Prevention is better than cure.

Candles can create a lovely atmosphere – on the table during an evening meal, on the side of the bath whilst relaxing, on the mantle-shelf on a dark winter`s day. The thing is, they can also cause problems with soot staining, creating an extra cleaning chore or an unexpected bill.

All we are highlighting is the possibility that candle soot could become a problem if you`re a regular candle burner. Don`t give yourself an extra cleaning job ... make a mental note right now and be candle soot aware!

Policing in the 19th and 20th Century to modern apartment living

Tue, 15 Aug 2023 12:00:00 GMT

The old Police Station still stands proudly in the lower section of Leonard Street, Leek; its red brick facade, intricate stonework, and 12- and 15-pane sash windows giving the impression that it`s been part of a varied and interesting history.

The building was designed by William Sugden & Son in 1891 and it was opened as a Police Station in 1892. At that time the impressive building also comprised the Superintendent`s House and stables.

As policing changed over time, so did the building. The double gates at the front with rounded arch, brick pilasters and heavy ball finials, allowed access for ‘Panda` cars rather than horses. The Superintendent`s House was repurposed to become the canteen and bar area with the main building accommodating administration staff and growing police numbers.

The cells had little improvement over the years and remained rather austere in true Victorian style until their conversion to dwellings. In fact, part of the Miss Marple episode `They do it with mirrors` (1991) was filmed there.

What tales this building could tell!

The Police Station became Grade II listed in 1971 and many of its original features remain visible to this day. The heavy double doors with concave arch above, which now form the entrance to Apartment 2, would have been where officers and staff entered and left the building at the start and end of their tour of duty. The spacious living room was once the busy Control Room where phones were answered and patrols dispatched.

Move on to Apartment 3 and you`ll be watching TV in a comfy lounge where once the locker room contained rows of metal lockers containing officers` tunics, helmets, truncheons and coats.

Moving upstairs to Apartment 4 reveals that the living room, formerly CID, overlooks the gated yard, while the bedroom was where the Superintendent had his office in the 70s, 80s and 90s.

Finally, Apartment 5, also on the first floor, has two notable points of interest. The window on the landing looks down on to what was the prisoner`s exercise yard which was accessed directly from the cell block, and the fabulous arched window above the main front doors has been incorporated into the bathroom structure.

The building has certainly changed over the past century, but it has also been preserved. Whilst the interior is light and inviting with modern kitchen areas and spacious rooms, the exterior retains its carved stonework, cast iron down-spouts and stone lintels. And where else could you see two fabulous round turrets with conical tiled rooftops?

The building became unsuitable for modern policing as the number of police vehicles grew and police numbers increased, and so was finally vacated in 1987 when a new Police Station, a short walk away in Fountain Street, opened.

To have let this fabulous building fall into disrepair would have been a crime (ahem!) and so its development into modern apartment living, alongside its Grade II listing, means that it has a long, and no doubt intriguing life yet to live.

The old Police Station is now managed by Westwood Lettings, an independent agency based at 54 St Edward Street. Chosen as the sole agent not only for their knowledge of the local area and expertise in lettings but also for their passion for property, Westwood Lettings are keen to work with the developers to ensure this remarkable building continues to be one of the most striking buildings in Leek

Already maintaining another well-known William Sugden development, Sugden House on Stockwell Street, Westwood Lettings are thrilled they can offer tenants the opportunity to live in such a historic property. If you`re looking to rent a modern apartment retaining all it`s quirks and charms, with off road parking in the heart of town, call the team at Westwood Lettings on 01538 372 025 for more information.

What`s Happening In The Rental Market

Thu, 10 Apr 2025 12:00:00 GMT

Let`s Talk Leek: What`s Happening in the Rental Market?

Leek is a fantastic place to live and invest in property. With its charming market town feel, countryside right on the doorstep and growing local economy, there`s no better time to rent in this area.

We have pulled together a guide to help Landlords and Tenants understand a bit more about the current state of the rental market. Are rents on the rise? Is it a good time to let your property? And most importantly—where do you start if you`re new to all this?

Read on to understand more about the current state of the local rental market.

What`s the Leek Property Market Like Right Now?

Firstly, let`s talk numbers.

The average house price in Leek is currently around £330,000, with detached homes fetching a bit more and flats sitting at around £112,500. Over the past six months, prices have dipped by about 2%, which could mean a good opportunity for investors.

On the rental side of things, we`ve seen a 9% increase in average rents since January 2024, with the typical monthly rent now sitting at £646.

Why Choose Westwood Lettings?

One thing that makes Leek thrive is the number of local businesses – and estate agency is no different! So why should you trust Westwood Lettings to help you navigate the hectic rental market?

For starters, we`re a family-run business, with care and compassion at our heart. We also specialise, and live and breathe, lettings. It`s what we do, and we do it well. We`re not a big agency juggling sales and lettings—we focus purely on renting out properties and looking after landlords and tenants.

Here`s what you get when you work with us:

• Expert Local Knowledge – We know Leek like the back of our hand. Whether you need advice on rental prices, tenant demand, or where to invest, we`ve got you covered.
• A Personal Touch – No call centres, no passing you from pillar to post. When you call us, you get us—friendly, approachable, and always happy to help.
• Hassle-Free Lettings – From marketing your property to finding the right tenants and handling maintenance, we take care of it all.
• Trusted Tenant Vetting – We combine our super people powers with a third-party referencing scheme to make sure your tenants are reliable, so you can rent out your property with confidence.

What`s Next for Leek?

Exciting things are happening in our town! The Leek Levelling Up Fund is helping to restore local markets, improve leisure facilities, and breathe new life into the area. What does this mean for landlords? More people looking to move here—and that`s always good news for the rental market.
Whether you already own a rental property or you`re thinking of becoming a landlord, now`s a great time to take advantage of Leek`s growing popularity. And if you`re a tenant? There are some fantastic homes available, and we`d love to help you find the right one.

Let`s Have a Chat!

Thinking about letting your property? Looking for a new rental home? Whatever your situation, we`d love to hear from you.

Give us a call or send us a message—we`re always happy to chat and offer advice (no pressure, we promise!).

📞 01538 372025

📧 info@westwoodlettings.co.uk

Looking forward to helping you with your next steps in the market town of Leek!

The Westwood Lettings Team

Renters Rights Act: What We Do (and Don`t) Know - Part 1

Thu, 12 Feb 2026 12:00:00 GMT

Renters` Rights Act: What We Do (and Don`t) Know – Part 1

If you`re a landlord, you`ve probably already heard plenty of talk about the Renters` Rights Act. Depending on who you`ve spoken to (or what headlines you`ve seen), it`s either being described as long-overdue reform or something that will turn the private rented sector upside down overnight.

The truth sits somewhere in the middle.

This legislation represents one of the biggest changes to renting in England for decades. Some elements are now clear and confirmed, while others are still being worked through and clarified. In this first blog, we want to cut through the noise and focus on two things: what we do know for certain, and what we don`t yet have full clarity on.

Our aim isn`t to alarm you — it`s to help you feel informed, prepared, and supported.

What We Do Know So Far

Section 21 Will Be Abolished

One of the most significant changes is the abolition of Section 21 `no-fault` evictions.

Once the Act is fully implemented, landlords will no longer be able to regain possession of a property without a valid legal reason. Instead, possession will rely on Section 8 grounds, such as rent arrears, serious breaches of tenancy, or specific circumstances where the landlord needs the property back.

This doesn`t mean landlords lose control of their properties. It does, however, mean that good record-keeping, compliance, and clear communication will be more important than ever. Being able to demonstrate that procedures have been followed correctly will be key.

Fixed-Term Tenancies Are Ending

Under the new legislation, fixed-term assured shorthold tenancies will be phased out.
All tenancies will move onto a periodic (rolling) basis, rather than automatically renewing for 6 or 12 months at a time. In practice, this means:

• Tenancies won`t `end` at a fixed date
• Tenants can give notice at any point, provided they follow the correct notice period
• Landlords will need valid legal grounds if they wish to regain possession

This is a big change in mindset for many landlords, particularly those who value the perceived certainty of fixed terms. Forward planning and professional management will play a much bigger role going forward.

Rent Increases Will Be More Structured

Rent increases will be limited to once per year and must be served using a formal Section 13 notice.

Informal rent increases or increases linked to tenancy renewals will no longer apply. Tenants will also have the right to challenge increases they believe are unreasonable.

This makes accurate market pricing and proper notice service essential. Landlords who stay informed about local rental values, and who approach increases fairly, are likely to experience far fewer disputes.

Rental Bidding Will Be Banned

Another confirmed change is the ban on rental bidding.

Landlords and agents will not be permitted to accept offers above the advertised rent. The intention is to create a fairer and more transparent market, particularly in high-demand areas.

For landlords, this places greater importance on setting the right asking rent from the outset, rather than relying on competitive bidding to push prices higher.

Stronger Rules Around Discrimination

The Act strengthens protections for tenants and applicants, including:

• Preventing blanket bans on tenants in receipt of benefits
• Preventing blanket refusals of families with children
• Requiring landlords to reasonably consider requests to keep pets

This doesn`t remove a landlord`s ability to choose suitable tenants. However, decisions must be reasonable, consistent, and justifiable, rather than based on broad policies that could be seen as discriminatory.

What We Don`t Know Yet

While the overall direction of travel is clear, there are still important details that haven`t been fully finalised.

Possession Processes in Practice

Although Section 8 grounds will be expanded and strengthened, we`re still awaiting full clarity on:

• Final wording of some grounds
• How quickly possession cases will move through the courts
• How consistently decisions will be applied

These practical details will make a real difference to how the system works day-to-day.

How the Transition Will Work

We know existing tenancies will move onto periodic terms, but there are still unanswered questions around:

• How landlords should communicate these changes to tenants
• Whether updated documentation will be required
• How disputes during the transition period will be handled

Clear guidance is expected, but it hasn`t all been published yet.

Enforcement and New Systems

The Act introduces new measures such as:
• A private rented sector ombudsman
• A national landlord database

Exactly how quickly these systems will be rolled out, and how strictly they`ll be enforced in the early stages, is still to be confirmed.

What This Means for Landlords Right Now

The most important thing to remember is that this is not about panic — it`s about preparation.
Landlords who already:

• Maintain their properties properly
• Keep accurate records
• Follow compliance requirements
• Communicate clearly with tenants

…are already in a strong position.

Over the coming months, the focus should be on reviewing processes, understanding upcoming changes, and making sure you`re ready — rather than reacting at the last minute.

Coming Up in Part 2

In Part 2, we`ll look at:

• How periodic tenancies will work in practice
• What landlords can start doing now to protect their position
• How managing agents can help navigate these changes smoothly

As more guidance is released, we`ll continue to break it down into clear, practical advice — so you`re never left guessing.

Renters` Rights Act: What Landlords Can Do Now – Part 2

Fri, 20 Feb 2026 12:00:00 GMT

In Part 1, we looked at what we do — and don`t know about the Renters` Rights Act. While some of the finer details are still being confirmed, the overall direction is clear. The way tenancies are structured, managed and reviewed is changing, and preparation will make all the difference.

In this second part, we`re focusing on the practical steps landlords can start taking now, so the changes don`t feel overwhelming when they come into force.

1. Shift Your Mindset From `Renewals` to Ongoing Tenancies

One of the biggest changes landlords will notice is the move away from fixed-term renewals.
Historically, many landlords used renewals as a natural checkpoint — to review rent, reassess the tenancy, or simply regain a sense of certainty. Under the new system, tenancies will be ongoing, and that means:

• There won`t be a natural `end date` to plan around
• Rent reviews will need to be planned annually
• Communication with tenants becomes even more important

Now is a good time to think of tenancies as long-term relationships, rather than fixed blocks of time. Well-managed, longer tenancies often result in lower void periods, fewer reletting costs, and more stable income.

2. Get Your Paperwork and Compliance in Order

With Section 21 being removed, process and evidence will matter more than ever.
Landlords should be confident that:

• Gas safety certificates are up to date
• Electrical safety reports are valid
• EPCs meet the required standard
• Deposit paperwork is correct and complete
• Any issues raised by tenants are logged and addressed

If possession is ever required in the future, being able to demonstrate that you`ve met your obligations as a landlord will be crucial. Good compliance isn`t just a legal requirement — it`s your strongest protection.

3. Plan Rent Reviews More Carefully

Rent increases will be limited to once per year and must follow the correct legal process. This means rent reviews will need to be:

• Thought through
• Properly timed
• Supported by local market evidence

Rather than relying on renewal points, landlords should start thinking about annual rent review dates and ensuring increases are realistic and defensible.

A well-judged increase, clearly explained, is far less likely to be challenged than a sudden or poorly supported one.

4. Review How You Assess Tenant Applications

The Renters` Rights Act strengthens protections against discrimination, including blanket bans on:

• Tenants in receipt of benefits
• Families with children
• Reasonable pet requests

This doesn`t mean landlords must accept every applicant. It does mean decisions should be based on individual circumstances, affordability, and suitability — not broad policies.

Now is a good time to review:

• Application criteria
• Referencing processes
• How decisions are documented

Clear, fair processes protect both landlords and tenants.

5. Be Proactive About Property Standards

The Act raises expectations around property condition and maintenance. Standards such as the Decent Homes Standard and rules around damp and mould place a greater emphasis on:

• Early intervention
• Regular inspections
• Clear repair timelines

Landlords who stay on top of maintenance are far less likely to face disputes, enforcement action, or complaints later down the line.

If you haven`t already, consider:

• Scheduling regular property checks
• Encouraging tenants to report issues early
• Acting promptly when problems arise

Good maintenance protects your asset as well as your tenant.

6. Understand the Role of Managing Agents Going Forward

The changes introduced by the Renters` Rights Act will increase the administrative and legal responsibilities involved in letting property.

For many landlords, this is where a professional managing agent becomes even more valuable — not just to collect rent, but to:

• Keep up with changing legislation
• Serve notices correctly
• Handle disputes and challenges
• Maintain clear records
• Act as a buffer between landlord and tenant

If you currently self-manage, it`s worth considering whether you have the time and knowledge to stay fully compliant as the landscape becomes more complex.

7. Don`t Wait for the Last Minute

One of the most important things landlords can do is avoid a reactive approach.

Waiting until the legislation is fully live may mean:

• Rushed decisions
• Missed details
• Increased risk of disputes

Landlords who take time now to understand the changes, review their processes, and ask questions will be in a far stronger position when the new rules come into force.

The Renters` Rights Act is a significant shift, but it`s not designed to punish good landlords. Those who operate professionally, maintain their properties, and treat tenants fairly are already aligned with the direction of travel.

In Part 3, we`ll look at:

• How possession is expected to work under the new rules
• Common landlord concerns and misconceptions
• How disputes are likely to be handled going forward

As always, we`ll continue to break things down in clear, practical terms — so you can move forward with confidence.

If you`d like tailored advice about how these changes may affect your own property or portfolio, we`re always happy to help.